AI DMX Fixture Generator: Create profiles for GrandMA2, GrandMA3, Sunlite | SHOWBACKSTAGE

Privacy Policy

Effective Date: April 8, 2026

1. Introduction

Welcome to AI Fixture Creator (operated by SHOWBACKSTAGE). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services to generate DMX profiles.

2. Information We Collect

Uploaded Files: PDF manuals, documents, and images you upload to our service for the purpose of generating DMX fixture profiles.
Contact Information: Email addresses provided during the payment or feedback process for delivery and support.
Technical Data: IP addresses, browser types, session IDs, and operating system information collected automatically for security and analytical purposes.
Payment Information: We do not store your credit card details or crypto wallet private keys. All payment processing is securely handled by verified third-party gateways (Robokassa, CryptoCloud).

3. How We Use Your Information

To generate DMX profiles using AI processing.
To deliver the generated files and payment receipts to your specified email address.
To provide customer support and improve the accuracy of our AI generation models.
To prevent fraud, abuse, and ensure the security of our platform.

4. Third-Party Services

We may share necessary data with trusted third-party providers exclusively to operate our service:

Google Gemini API: Used strictly to analyze the contents of uploaded fixture manuals.
Payment Processors (Robokassa, CryptoCloud): Used to securely process transactions.
Telegram: Used for internal system notifications and providing customer support (@showbackstage).

5. Cookies and Tracking

We use cookies to ensure the basic functionality of the website (Necessary Cookies) and to analyze our traffic. You can choose to accept all cookies or only those strictly necessary for the site to function properly via our Cookie Banner.

6. Data Retention

Uploaded manuals and successfully generated fixture profiles are securely stored in our database to allow you and other users to access the Fixture Library in the future. We retain your email address and transaction records for accounting and support purposes as required by law.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Email: support@showbackstage.ru
Telegram Support: @showbackstage
Facebook Page: Facebook.com/SHOWBACKSTAGE